TERMS AND CONDITIONS

Last Updated: 13- FEBRUARY 2026

Welcome to Carvin Ventures. These Terms and Conditions govern your access to and use of our website and the purchase of products from our online store. By using this website or placing an order, you agree to comply with these Terms.

If you do not agree, please discontinue use of the website.

Business Information

Eligibility

 Products

Product Use & Safety Disclaimer

Pricing & Payments

• All prices are listed in Kenyan Shillings (KES).

• Prices are subject to change without prior notice.

• We reserve the right to cancel orders due to pricing or system errors.

We accept payment via:

• M-Pesa

• Bank Transfer

• Debit/Credit Card (where applicable)

Orders are processed only after full payment confirmation.

 Shipping & Delivery

• We deliver within Nairobi and across Kenya.

• Delivery timelines are estimates and may vary due to logistics or courier delays.

• Customers must provide accurate delivery details.

Risk of loss or damage passes to the customer upon delivery.

We are not responsible for delays caused by third-party couriers, incorrect addresses, or unforeseen circumstances.

Returns & Refund Policy

Returns

• Return requests must be made within [7] days of delivery.

• Items must be unused, in original packaging, and in resalable condition.

Non-Returnable Items

• Used or damaged tools

• Items damaged due to misuse

• Special order or customized items

Refunds

• Refunds are processed after inspection and approval.

• Shipping costs are non-refundable unless the item was defective or incorrectly supplied.

We reserve the right to reject returns that do not meet these conditions.

Warranty

Some products may include a manufacturer’s warranty.

• Warranty claims must follow manufacturer procedures.

• Warranty does not cover misuse, accidental damage, normal wear and tear, or unauthorized repairs.

Carvin Ventures does not provide additional warranties beyond those offered by manufacturers unless expressly stated.

Limitation of Liability

To the fullest extent permitted under the laws of Kenya:

• Carvin Ventures shall not be liable for indirect, incidental, or consequential damages.

• Our total liability shall not exceed the amount paid for the purchased product.

Intellectual Property

All website content including text, logos, images, graphics, and product descriptions is the property of Carvin Ventures and may not be copied, reproduced, or distributed without written permission.

User Accounts

If you create an account on our website:

• You are responsible for maintaining the confidentiality of your login details.

• We reserve the right to suspend or terminate accounts involved in fraudulent or suspicious activity.

Governing Law & Dispute Resolution

These Terms and Conditions are governed by the laws of Kenya. Any disputes shall be subject to the jurisdiction of the courts located in Nairobi, Kenya.

Amendments

Carvin Ventures reserves the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Contact Information

For questions regarding these Terms and Conditions: